Counselling to individuals covers:

• First social aid - including help in identifying social distress and difficulties, evaluating possible solutions, informing the entitled person about all possible types of social services and benefits as well as the obligations resulting from the chosen type of service or benefit and providing information about the network of providers which can assist the entitled person.

Social aid is intended to all persons in social distress who decide on a service voluntarily and seek it with the authorised provider and to the beneficiaries accepting the service initiated by authorised provider ex officio or pursuant to the notices of authorities and institutes that have established the entitled person's social risk.

 

Social aid is provided by the social work centres.

• Personal help includes:
  • counselling - an organized form of professional help provided to individuals in social distress and difficulties which they alone are not able to or cannot remedy but who are willing to change their behaviour, to seek appropriate solutions and to settle relationships with other persons in their social environment
  • personality development - a type of professional help offered to an individual suffering social distress and difficulties due to personal or behavioural characteristics and also endangering others.
  • guidance - a type of support offered to an individual with a mental handicap, illness or other personality problems who is temporarily or permanently incapable of independent living

Personal help aimes enabling an individual to develop, complement, maintain and improve his/her social capacities.

 

Personal help is provided by the social work centres.